Privacy Policy

1. Who we are

This Privacy Policy applies to personal data processed by proxyflowlab.com (LLC). We process personal data when you request a quote or contact us through the website, including for distance/online contracting.

2. What personal data we collect

• Contact details you provide in quote/contact requests (e.g., name, email, phone).
• Information included in your message.
• Technical data related to how you use the website (e.g., device/browser identifiers), when provided by cookies or similar technologies.

3. Legal basis and purposes

We process personal data on lawful grounds under Ukrainian law, including when you interact with our website to request a quote or contact. If we use cookies or similar tracking that processes personal data, we do so in a way that allows you to make the required choices for non-essential cookies/trackers.

Legal references: Закон України "Про захист персональних даних" від 01.06.2010 № 2297-VI.

Before booking: We provide truthful, timely, and complete information about the service/product to enable an informed choice.

Legal references: Закон України "Про захист прав споживачів" від 10.06.2023 № 3153-IX, стаття 13.

Distance contracting and required information: If you place an order or book via the website, we provide the mandated pre-contract/distance-contract information, including identification data of the contracting party and contract-related terms.

Legal references: Закон України "Про захист прав споживачів" від 10.06.2023 № 3153-IX, стаття 17, Закон України "Про захист прав споживачів" від 10.06.2023 № 3153-IX, стаття 19, Закон України "Про захист прав споживачів" від 10.06.2023 № 3153-IX, стаття 20.

Business identification: For distance/online contracting we present required identification information about the business entity contracting with the consumer.

Legal reference: Закон України "Про електронну комерцію" від 03.09.2015 № 675-VIII, стаття 7.

4. Cookies and similar technologies

We may use cookies or similar technologies. Some cookies are necessary for the website to function. Other cookies/trackers may process personal data; where required, we obtain your choices before using non-essential cookies/trackers. You can review and change your preferences at any time through the cookie settings available on the site.

Legal references: Закон України "Про захист персональних даних" від 01.06.2010 № 2297-VI.

5. How we share personal data

We share personal data only as necessary to provide services and manage the business relationship (for example, with service providers acting under our instructions), or when required by law. We do not sell your personal data.

Advertising compliance (where applicable to site content):

Legal reference: Закон України "Про рекламу" від 03.07.1996 № 270/96-ВР.

6. Data retention

We retain personal data for as long as necessary for the purposes described in this Privacy Policy, including handling your requests and fulfilling contractual obligations, unless a longer retention period is required or permitted by law.

7. Your rights

You may exercise your rights related to personal data processing in accordance with Ukrainian law, including rights to access your personal data and request changes or other actions where applicable.

Legal reference: Закон України "Про захист персональних даних" від 01.06.2010 № 2297-VI.

8. How to contact us

To exercise your rights or ask questions about this Privacy Policy, contact us using the details below.